Legal notice

 

This Legal Notice applies to the website everlanem.shop and governs important legal information concerning access to and use of this website.

Throughout this Legal Notice, “everlanem.shop”, “we”, “us”, and “our” refer to the operator of the everlanem.shop online store. “You” and “your” refer to visitors, customers, and other users of this website.

By accessing, browsing, or using everlanem.shop, you acknowledge this Legal Notice together with our Terms of Service, Privacy Policy, Return and Refund Policy, Shipping Policy, and other policies published on our website.

1. Website Operator

This online store operates under the name:

everlanem.shop

Customer service and legal enquiries may be directed to:

Email: info@everlanem.shop

The website provides online retail services primarily in connection with women's fashion clothing and related products.

2. Nature of the Website

everlanem.shop is an e-commerce website through which customers can browse and purchase products offered through our online store.

Products offered may include women's fashion items such as:

  • Dresses.

  • Mini dresses.

  • Mini skirts.

  • Fashion jeans.

  • Skirts.

  • Slim-fit trousers.

  • Other women's apparel and fashion products.

Product availability, prices, descriptions, promotions, and other information may change from time to time.

3. Australian Consumer Law

Nothing contained in this Legal Notice, our Terms of Service, Return and Refund Policy, Shipping Policy, or any other store policy is intended to exclude, restrict, or modify any consumer guarantee, statutory right, remedy, or protection that cannot lawfully be excluded under the Australian Consumer Law or another applicable law.

Where Australian Consumer Law applies, consumers may have statutory rights regarding matters including:

  • Acceptable quality.

  • Fitness for purpose.

  • Accuracy of product descriptions.

  • Faulty products.

  • Damaged products.

  • Incorrectly supplied products.

  • Repairs.

  • Replacements.

  • Refunds.

  • Other remedies required by law.

Where there is any inconsistency between one of our voluntary policies and a mandatory consumer right, the mandatory legal right will prevail.

4. Website Information

We make reasonable efforts to ensure information published on everlanem.shop is accurate and current.

However, information may occasionally contain:

  • Typographical errors.

  • Pricing errors.

  • Product description errors.

  • Technical inaccuracies.

  • Outdated information.

  • Image or display variations.

  • Inventory discrepancies.

We may correct or update website information where reasonably necessary.

Nothing in this section limits your rights where inaccurate information amounts to misleading conduct or results in a product failing to meet an applicable consumer guarantee.

5. Product Descriptions

We aim to describe our products as accurately as reasonably possible.

Product descriptions may contain information concerning:

  • Style.

  • Size.

  • Fit.

  • Material.

  • Colour.

  • Design.

  • Features.

  • Care instructions.

Customers should review the product information before placing an order.

Actual product colours may appear slightly different depending on device screens, display settings, lighting, photography, or other technical factors.

However, nothing in this Legal Notice permits us to supply products that are materially inconsistent with their descriptions where applicable consumer law requires otherwise.

6. Clothing Size and Fit

Sizing may vary depending on clothing style, cut, design, or manufacturer.

Customers are encouraged to review available sizing information before ordering.

A garment not fitting according to a customer's personal preference does not necessarily mean that the product is faulty where it accurately corresponds with its stated sizing information.

Eligible change-of-mind returns relating to size or fit are governed by our Return and Refund Policy.

This does not affect statutory rights where a garment materially differs from its stated description, measurements, or other applicable representations.

7. Pricing

Prices displayed on everlanem.shop apply to products at the time displayed unless otherwise stated.

We may change product prices before an order is accepted.

If an obvious pricing or technical error occurs, we may contact the affected customer and provide an appropriate resolution.

We will not use pricing-error provisions to unfairly deprive customers of rights available under applicable consumer law.

8. Product Availability

Products displayed on our website are subject to availability.

Stock availability may change without notice.

If an ordered product becomes unavailable after an order is submitted, we may contact the customer and provide an appropriate resolution, including a refund where the product cannot be supplied.

9. Intellectual Property

Unless otherwise indicated, website materials appearing on everlanem.shop, including:

  • Website text.

  • Graphics.

  • Layout.

  • Logos.

  • Icons.

  • Store design.

  • Original photographs.

  • Product presentation.

  • Written content.

  • Website branding.

are owned by, licensed to, or lawfully used by everlanem.shop or the relevant rights holder.

You may access and use our website for legitimate personal shopping purposes.

Except where permitted by applicable law, website materials may not be copied, reproduced, republished, distributed, commercially exploited, modified, or used to create derivative materials without appropriate permission.

10. Third-Party Intellectual Property

Certain trademarks, product names, technologies, images, payment logos, platform elements, or other materials displayed through the website may belong to third parties.

All third-party trademarks and intellectual property remain the property of their respective owners.

Their appearance on our website does not transfer ownership of those rights to everlanem.shop.

11. Shopify Platform

Our online store is powered by Shopify.

Shopify provides technology and e-commerce infrastructure that enables us to operate our online store, provide checkout functionality, process transactions, manage orders, and deliver other website features.

Shopify is an independent service provider, and certain functionality may also be subject to Shopify's applicable terms, policies, technical processes, and privacy practices.

12. Third-Party Services

We may use third-party providers to support our business operations, including providers of:

  • Payment processing.

  • Order fulfilment.

  • Shipping.

  • Logistics.

  • Website hosting.

  • Fraud prevention.

  • Analytics.

  • Customer support.

  • Marketing technology.

  • Information technology.

Third-party providers may operate according to their own terms and privacy policies.

Our responsibility for third-party acts or omissions is limited only to the extent permitted by applicable law.

13. Third-Party Links

Our website may contain links to third-party websites, platforms, applications, or services.

External links are provided for convenience or functionality and do not necessarily constitute our endorsement of the external website or its contents.

We do not control independent third-party websites and cannot guarantee their:

  • Accuracy.

  • Availability.

  • Security.

  • Privacy practices.

  • Content.

  • Terms.

  • Products or services.

Customers should review the applicable terms and privacy policies before interacting with third-party services.

14. Payment Services

Payments through everlanem.shop may be processed through Shopify and/or other payment service providers.

Payment providers may process payment information in accordance with their own security, privacy, and legal requirements.

Customers must use payment methods they are authorised to use.

Fraudulent or unauthorised transactions may be investigated and reported where appropriate.

15. Website Security

We take reasonable steps to maintain the security and integrity of our website.

You must not:

  • Attempt unauthorised access to the website.

  • Introduce viruses or malicious software.

  • Circumvent security systems.

  • Interfere with website functionality.

  • Attempt to access another customer's account.

  • Conduct fraudulent transactions.

  • Scrape or extract website information unlawfully.

  • Use automated systems in a manner that interferes with normal website operation.

We may restrict access where reasonably necessary to protect customers, our business, or the security of our systems.

16. Privacy

Our handling of personal information is described in our Privacy Policy.

Personal information may be processed for purposes including:

  • Processing orders.

  • Processing payments.

  • Providing customer support.

  • Arranging deliveries.

  • Processing returns and refunds.

  • Fraud prevention.

  • Website security.

  • Compliance with applicable laws.

Customers should review the Privacy Policy published on everlanem.shop for additional information.

17. Cookies and Website Technologies

Our website and service providers may use cookies and similar technologies for purposes including:

  • Website functionality.

  • Shopping cart functionality.

  • Checkout.

  • Security.

  • Analytics.

  • Customer preferences.

  • Performance measurement.

  • Marketing where applicable.

Further information regarding personal information and website technologies is provided in our Privacy Policy.

18. Customer Accounts

Where customer account functionality is available, customers are responsible for maintaining the confidentiality of their login credentials.

Customers should immediately notify us if they reasonably believe their account has been accessed without authorisation.

We may restrict access to an account where reasonably necessary to protect the customer or our systems.

19. Website Availability

We aim to keep everlanem.shop available and operational.

However, continuous or uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable because of:

  • Maintenance.

  • Software updates.

  • Technical failures.

  • Shopify platform interruptions.

  • Network disruptions.

  • Cybersecurity incidents.

  • Events outside our reasonable control.

We may modify, maintain, suspend, or update website functionality where reasonably necessary.

Nothing in this section excludes liability that cannot legally be excluded.

20. General Information Disclaimer

General information published on everlanem.shop is provided to assist customers in understanding our products and services.

Unless expressly stated otherwise, website content is not intended to constitute:

  • Legal advice.

  • Financial advice.

  • Medical advice.

  • Professional advice.

Customers should obtain appropriate professional advice where necessary for their individual circumstances.

21. Limitation of Liability

To the maximum extent permitted by applicable law, everlanem.shop is not responsible for indirect or unforeseeable loss resulting solely from matters outside our reasonable control.

However, nothing in this Legal Notice excludes, limits, or restricts liability where doing so would be unlawful.

In particular, nothing in this Legal Notice limits:

  • Australian Consumer Law rights.

  • Consumer guarantees that cannot be excluded.

  • Statutory remedies that cannot be excluded.

  • Liability that cannot lawfully be limited.

Any liability limitation appearing in this Legal Notice must be interpreted only to the extent permitted by applicable law.

22. Consumer Guarantees Take Priority

Any disclaimer or limitation contained on this website operates subject to mandatory Australian consumer protections.

A disclaimer cannot be used to remove a customer's statutory rights where Australian law does not allow those rights to be excluded.

If an item is faulty, materially different from its description, unsafe, or otherwise fails to comply with an applicable consumer guarantee, the customer's rights will be determined according to applicable law and our Return and Refund Policy.

23. Shipping and Delivery

Shipping arrangements are governed by the Shipping Policy published on everlanem.shop.

Our standard shipping terms provide:

Standard Shipping: FREE

Estimated Delivery Time: 15–20 days

Delivery estimates may be affected by logistics, carrier operations, weather, public holidays, remote destinations, and other circumstances.

Delivery issues will be handled in accordance with our Shipping Policy and applicable Australian law.

24. Returns and Refunds

Returns, refunds, exchanges, faulty-product claims, and related matters are governed by our Return and Refund Policy.

Our voluntary return arrangements operate in addition to statutory rights.

A voluntary change-of-mind return policy does not impose a time limit on consumer rights that may continue to exist under Australian Consumer Law.

25. Prohibited Conduct

Users must not use everlanem.shop for:

  • Fraudulent activity.

  • Illegal transactions.

  • Intellectual property infringement.

  • Harassment or abuse.

  • Misrepresentation.

  • Identity theft.

  • Payment fraud.

  • Distribution of malware.

  • Unauthorised data collection.

  • Interference with website security.

  • Conduct prohibited by applicable law.

We may take reasonable steps to investigate and respond to prohibited conduct.

26. User-Submitted Content

If customers submit reviews, photographs, comments, feedback, or other content, they must have the legal right to provide that material.

Submitted content must not:

  • Violate another person's rights.

  • Be fraudulent or misleading.

  • Contain unlawful material.

  • Contain malicious software.

  • Be defamatory or abusive.

  • Violate privacy rights.

We may remove user-submitted content where reasonably necessary for legal, security, moderation, or operational purposes.

27. Fraud Prevention

We may use reasonable fraud-prevention and transaction-security measures when processing orders.

Orders may be reviewed where there are reasonable indications of:

  • Payment fraud.

  • Identity misuse.

  • Unauthorised transactions.

  • Abusive purchasing activity.

  • Manipulation of promotions.

  • Fraudulent refund claims.

We may request reasonable additional verification where necessary.

Nothing in this section allows us to deny rights or remedies that a customer is legally entitled to receive.

28. Changes to Website Content

We may update, modify, remove, or replace website content as our products, operations, technology, and legal obligations change.

We are not required to maintain outdated website information.

Changes affecting existing transactions will be handled subject to applicable contract and consumer protection laws.

29. Changes to This Legal Notice

We may update this Legal Notice periodically to reflect changes in:

  • Our website.

  • Products and services.

  • Business practices.

  • Shopify functionality.

  • Technology.

  • Applicable laws.

  • Regulatory requirements.

The latest version will be published on everlanem.shop.

Any change will operate subject to applicable law and will not retrospectively remove statutory consumer rights relating to purchases already made.

30. Severability

If any provision of this Legal Notice is found to be unlawful, invalid, or unenforceable, that provision will be limited or severed to the extent necessary.

The remaining provisions will continue to operate to the extent permitted by law.

31. Governing Law

This Legal Notice and the operation of everlanem.shop are governed by laws applicable in Australia, including Australian Consumer Law where applicable.

Relevant State or Territory laws may also apply depending on the circumstances.

Nothing in this section removes any jurisdictional or statutory right that cannot legally be excluded.

32. Complaints and Disputes

If you have a complaint regarding:

  • An order.

  • A product.

  • Delivery.

  • A payment.

  • A return.

  • A refund.

  • Website information.

  • Privacy.

  • Customer service.

please contact us at:

info@everlanem.shop

We will make reasonable efforts to review and respond to legitimate concerns.

Nothing in this Legal Notice prevents a consumer from exercising any right to contact an appropriate consumer protection authority, regulator, tribunal, court, or other competent body.

33. Contact Information

For legal notices, customer service enquiries, privacy enquiries, order enquiries, or questions relating to this website, please contact:

everlanem.shop

Email: info@everlanem.shop

Customer enquiries will be reviewed and handled as reasonably practicable.

34. Final Consumer Protection Statement

This Legal Notice must be interpreted consistently with Australian consumer protection law.

Where any provision of this Legal Notice conflicts with a mandatory consumer guarantee, statutory protection, or remedy available under applicable Australian law, the mandatory legal requirement will prevail to the extent of the inconsistency.

Nothing published on everlanem.shop is intended to remove rights that consumers are legally entitled to exercise.